Sight loss adviser

Sight loss advisers, also known as Eye Clinic Liaison Officers (ECLOs), are there to support people at diagnosis and beyond by offering practical and emotional support.

Sight Loss advisers or ECLOs can advise and support newly diagnosed people with sight loss.

Sight loss advisers help people who have been newly diagnosed with sight loss by explaining what is happening and putting people in touch with vital services. They also talk through treatment and help people to understand their medication, in some cases preventing avoidable sight loss.

Advice topics

Sight loss advisers are there to provide you with up to date information on local and national resources, pointing you in the right direction and making referrals on your behalf. Information will be available on a range of topics, including:

  • eye conditions
  • registering your sight loss and the benefits of registration
  • welfare benefits
  • employment issues (such as job retention or re-training)
  • emotional support and counselling
  • physical disabilities
  • children's services and where to get help with difficulties at school
  • organisations and local support groups.

Sight loss advisers act as a bridge between health and social services, and are central to the support and welfare of patients in eye clinics where they operate. We work with RNIB to secure

Sight loss advisers or ECLOs are typically based in hospital eye clinics, but may work across a number of clinics, so please check with staff on the availability of their service.

Visit RNIB's website to find out more and if there is an ECLO in your area.

Further information and support

Action for Blind People work with RNIB and have a team of professionals to answer your questions, talk through your concerns, and provide reassurance and support on your sight loss. You can contact us through the RNIB Helpline on 0303 123 9999 or contact your local Action team.


You can also join our online community, Connect, where people can share experiences and advice with others affected by sight loss.

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